Payment Policy
Last Updated: January 2026
This Payment Policy outlines the secure billing procedures, accepted payment methods, and financial protections provided to customers shopping at lunasmei.com. At Lunasmei, we prioritize your digital security and strive to provide a transparent, risk-free checkout environment.
- ACCEPTED PAYMENT METHODS
To ensure every transaction is protected by industry-leading security standards, Lunasmei accepts the following reliable payment methods:
- Credit and Debit Cards: We accept Visa, MasterCard, American Express, and Discover.
- Digital Wallets: For added convenience and security, we accept PayPal.
Important Note: To maintain a secure and automated system, we do not accept Cash on Delivery (COD), personal checks, or direct bank transfers. All orders must be paid in full through our encrypted checkout gateway.
- CURRENCY, PRICING, AND TRANSPARENCY
- Transaction Currency: All prices and transactions on lunasmei.com are processed in U.S. Dollars (USD).
- Total Cost Transparency: The final price you see at checkout is the only amount you will pay. This total includes:
- The advertised price of the product.
- A transparent Flat-Rate Shipping Fee of $6.99.
- Applicable sales tax (calculated based on your shipping destination).
- No Hidden Charges: Lunasmei guarantees that there are no hidden fees, no “processing surcharges,” and no unexpected taxes added after the order is confirmed.
- ADVANCED PAYMENT SECURITY & DATA PROTECTION
We take the protection of your financial data very seriously. lunasmei.com employs the following safety measures:
- SSL Encryption: Our website is secured with SSL (Secure Sockets Layer) technology, which creates an encrypted link between our web server and your browser. This ensures that all data passed between the two remains private and integral.
- PCI Compliance: We use PCI-DSS compliant payment processors. Lunasmei does not store, see, or have access to your full credit card numbers or CVV codes on our internal servers.
- Verified Secure Checkout: Our payment gateways are regularly audited to meet the highest global security standards for online retail.
- BILLING INFORMATION & VERIFICATION
By initiating a purchase on lunasmei.com, you agree that:
- The billing information provided is accurate and corresponds to the payment method being used.
- You are the authorized account holder or have express permission from the account holder to complete the purchase.
- You authorize Lunasmei to charge the Total Order Amount (including the $6.99 shipping fee) to your selected provider.
Fraud Prevention: To protect our community, we reserve the right to perform standard verification checks on billing details. Any order flagged as potentially fraudulent will be cancelled, and a full refund will be issued to the original payment source.
- REFUND DISBURSEMENT
In the event of a return or order cancellation (within the 12-hour window), refunds are handled as follows:
- Original Form of Payment: All refunds are credited back to the original payment method used (e.g., the specific Visa card or PayPal account).
- Processing Timeline: Once Lunasmei approves a refund, it typically takes 5 business days for the funds to reflect in your balance. This duration depends entirely on your bank or card issuer’s internal processing times.
- PRICING ERRORS AND CANCELLATIONS
While we work hard to ensure all prices on lunasmei.com are accurate, technical errors may occur. If an item is listed at an incorrect price, Lunasmei reserves the right to cancel any orders placed for that item. We will contact you immediately, explain the error, and ensure a 100% full refund is issued to your original payment method.
- CONTACT OUR BILLING DEPARTMENT
If you have any questions regarding a charge, an invoice, or our payment security protocols, please reach out to our dedicated support team:
- Store Name: Lunasmei
- Website: lunasmei.com
- Physical Business Address: 2385 Bellefonte Ave, Lawrenceville, GA 30043-8195, United States
- Support Email: [email protected]
- Business Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)