DMCA Takedown Policy

Last Updated: January 2026

At Lunasmei, we operate with the highest standards of integrity and respect for the creative community. We strictly comply with the Digital Millennium Copyright Act (“DMCA”) and other applicable intellectual property laws. This policy outlines our commitment to protecting the rights of copyright owners and provides a clear framework for submitting notices of alleged infringement and counter-notices.

This policy applies to all aspects of lunasmei.com, including our product listings, blog content, and any third-party contributions.

  1. OUR COMMITMENT TO COPYRIGHT PROTECTION

Lunasmei recognizes that original work—whether it be photography, design, or written copy—is the lifeblood of the digital economy. We are committed to responding promptly to valid notices of claimed infringement in accordance with DMCA Section 512. Our internal team is trained to handle reports efficiently to ensure that unauthorized copyrighted material is removed from our platform as quickly as possible.

What Constitutes Copyright Infringement?

Infringement occurs when a person’s exclusive rights to a creative work are violated without permission. On lunasmei.com, this includes but is not limited to:

  • Visual Assets: Unauthorized use of product photography, lifestyle images, or graphics.
  • Written Content: Copying product descriptions, “About Us” stories, or unique marketing copy.
  • Brand Assets: Misuse of logos, custom icons, or proprietary artwork.
  • Multimedia: Unauthorized distribution of video or audio content.
  1. FILING A FORMAL DMCA TAKEDOWN NOTICE

If you are a copyright owner or an authorized agent and believe that material residing on lunasmei.com infringes upon your rights, you may submit a formal DMCA Takedown Notice. To be legally effective, your notice must be in writing and include the following:

  1. Contact Information: Your full legal name, physical mailing address, telephone number, and professional email address.
  2. Identification of the Original Work: A clear description of the copyrighted work you claim has been infringed, or a link to the original authorized version.
  3. Identification of the Infringing Material: The specific URL link(s) on lunasmei.com where the material is located. (General descriptions are not sufficient).
  4. Statement of Good Faith: A statement that you have a “good faith belief” that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  5. Statement of Accuracy: A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  6. Signature: A physical or electronic signature of the copyright owner or authorized representative.

Submit all DMCA notices to our compliance department:

  • Email: [email protected]
  • Subject Line: DMCA Takedown Notice – Lunasmei Compliance
  • Physical Address: 2385 Bellefonte Ave, Lawrenceville, GA 30043-8195, United States
  1. OUR PROCESSING TIMELINE

We prioritize the resolution of intellectual property disputes to maintain the integrity of our store:

Stage

Action Description

Estimated Timeframe

1. Acknowledgment

Our team confirms receipt of your DMCA notice.

1–2 Business Days

2. Investigation

We verify the evidence provided and locate the content.

3–5 Business Days

3. Resolution

Infringing material is removed or access is restricted.

Within 7 Business Days

  1. DMCA COUNTER-NOTICE PROCEDURE

If you believe your content was removed by mistake or misidentification, you have the right to file a Counter-Notice. Your counter-notice must be sent to [email protected] and include:

  • Identification of the material that was removed and the URL location prior to removal.
  • A statement under penalty of perjury that you have a good faith belief the material was removed as a result of mistake or misidentification.
  • Your name, address, and telephone number.
  • A statement that you consent to the jurisdiction of the U.S. Federal District Court for the judicial district in which your address is located (or Georgia if your address is outside the U.S.).
  1. REPEAT INFRINGER POLICY

Lunasmei maintains a zero-tolerance policy for repeat infringement. In accordance with the DMCA and other applicable laws, we reserve the right to terminate access to our website or cancel accounts for users or contributors who are deemed to be repeat infringers of intellectual property rights.

  1. WARNING REGARDING MISREPRESENTATION

Please be advised that under Section 512(f) of the DMCA, any person who knowingly and materially misrepresents that material or activity is infringing may be held liable for damages, including costs and attorney’s fees, incurred by the alleged infringer or by Lunasmei.

  1. CONTACT INFORMATION

For all legal inquiries, copyright matters, or questions regarding this DMCA Policy, please contact:

  • Brand Name: Lunasmei
  • Official Website: lunasmei.com
  • Designated Email: [email protected]
  • Business Address: 2385 Bellefonte Ave, Lawrenceville, GA 30043-8195, United States
  • Customer Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)
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